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T’s & C’s

AKA the boring stuff

Balloon Decorating Terms and Conditions

Note to Our Clients: Balloons are, by nature, temporary items. Although The Party House (UK) Ltd uses only the finest quality balloons,some balloons will occasionally deflate sooner than expected and will also be adversely affected by wind, rain, rough handling, sunlight and other uncontrollable factors.
Latex balloons pose no threat to humans, wildlife or the environment WHEN handled responsibly. Broken or uninflated balloons can cause harm to young children and pets and should be disposed of immediately. Children under the age of seven (7) should be under constant adult supervision while playing with latex balloons.
Balloons are a choking hazard and clients are responsible for not giving balloons to children three (3) years of age and younger. Our latex balloons are 100% biodegradable, but should not be released. They should be disposed of in a rubbish receptacle.
Inhaling helium can cause dizziness, nausea, vomiting, loss of consciousness and even death. Under no circumstances inhale helium from a balloons or from a helium tank. Inhaling helium is dangerous and can result in asphyxiation.

Weather and Atmospheric Conditions

The client understands that some décor items may be affected by temperature and humidity and that The Party House (UK) Ltd cannot be held responsible for the décor in uncontrolled climate, such as rain or extreme heat and/or unforeseen acts of nature.
We NEVER guarantee perfect results with balloon decor outdoors. However, we further state that we will do everything in our power to make sure the decor will hold up by using the BEST quality of balloons.
In the event that weather or other unforeseen act of nature prevents The Party House (UK) Ltd to decorate Sponsor’s event, the decoration booking fee can be applied to another day/event within 12 calendar months from the original date of event, subject to The Party House’s availability. No refunds will be given.
The Party House (UK) Ltd is not liable for actions by others or weather conditions beyond The Party House’s control. In that case The Party House(UK) Ltd retains the right to abort the project at any time should we believe that to continue may damage the reputation of the client and/or The Party House (UK) Ltd and/or cause a safety hazard.
All outdoor decorating must be conducted in a safe manner and there must be an indoor rain contingency plan. In the event of cancellation without such a contingency, the client agrees to compensate The Party House (UK) Ltd with the full booking fee. Client is responsible for providing all permits and licenses.
Client agrees that there will not be any other balloons or balloon decorating companies on the site that The Party House (UK) Ltd does work on for client’s event. If there are other balloons or balloon decorating companies on client’s site, The Party House (UK) Ltd reserves the right to refuse the decoration job and the total booking fee will be due to The Party House(UK) Ltd.
If the facility is not available or set up at the promised time, décor may be left in the nearest acceptable location. Additional time required (if available) to complete the job will be billed at £20.00/hour.
Client is responsible for The Party House’s props and products, centrepieces, heart frames, weights, columns, poles, bases, tulles, lights, etc. In the case of loss or damage to these products and/or props, client will be charged for them at the current replacement value.
All material, products, props to be returned to the Party House (UK) Ltd within three (3) days of client’s event date or a charge of £20.00 per prop per day will be charged to client’s credit card.

Cancellations

Client understands that reserving The Party House (UK) Ltd to be available for an extended amount of time on the day of client’s event limits the number of other events The Party House (UK) Ltd can serve the same day. Client also understands that parts or all of her/his order will be custom made and supplies will be purchased ahead of time. Therefore, all payments and deposits made will be due to The Party House (UK) Ltd and are non-refundable.
It is understood that The Party House (UK) Ltd executes this agreement as an independent contractor and not as an employee, and that The Party House (UK) Ltd shall have exclusive control over the means, method and details of fulfilling this obligation under this agreement, except for date(s), time(s), and length of service.

Teardown of Decor

The client understands that tear down, disposal and/or return of props, products, décor, etc. after the event is client’s responsibility, unless she/he has paid for the optional teardown service in advance.
Terms: 50% Deposit. Balance Due 90 Days Prior to Your Event. ALL FEES CHARGED BY THE PARTY HOUSE (UK) LTD - INCLUDING ANY DEPOSITS - ARE NON-REFUNDABLE. If your event is booked less than two weeks, you will be required to pay in full at time of booking.
Payment: We accept cash, Visa, MasterCard. We do not accept cheques. We will provide you with a detailed invoice.

Release Agreement

The client agrees to accept all responsibility for all personal and real property, and persons at the event's location. Client releases The Party House (UK) Ltd from all liability and responsibility for property, persons and pets at the event's location, before, during and after the event. As a result of signing this release, The Party House(UK) Ltd is free of any liability, and the client will accept full liability and responsibility for persons and property at the location.
Client agrees to indemnify and hold harmless The Party House (UK) Ltd for any and all injury and damage, not the fault of The Party House (UK) Ltd, arising out of Client’s use and possession of any décor. If using candlelight, Client will be doing so at her/his own risk and releases The Party House (UK) Ltd of any responsibility. Client understands that there are dangers to children and pets if balloons or parts of balloons are swallowed.
I agree to the terms listed and accept the terms of liability. I accept full responsibility and liability for all property and persons at this location and release The Party House (UK) Ltd from all responsibility and liability. This instrument constitutes the entire agreement between both parties, and no statement, promise or inducement made by any party hereto which is not contained herein shall be binding or valid, and this agreement may not be enlarged, modified or altered, except in writing by both parties here to.
We are looking forward to work with you.

Balloon Safety

We take the safety of our customers and whoever may come into contact with our products very seriously. We recommend that you always follow instructions given by us, our manufacturers or any third parties we use. This will help you to get the most out of your products in a healthy and safe way.
There is always an element of common sense required when dealing with safety issues. However, common sense doesn't always come naturally to children and the majority of balloon safety information is given with children in mind. However it is sensible to heed this advice regardless of age.

latex Balloons

Never allow children to suck, chew or play with un-inflated balloons.
  • Supervise your children at all times if they are playing with balloons.
  • Discard all broken pieces of balloons immediately.
  • Adults should always inflate balloons for children.
  • Balloons can spread germs. Never put a balloon in your mouth after it has been in someone else's mouth.
  • Some people are allergic to latex. Foil balloons are an excellent choice instead of latex balloons in this situation.
  • Try to keep balloons away from faces. If a balloon bursts it can hurt an eye or face.
  • When inflating balloons with air, it is better to use a hand-pump than blow them up orally as they may burst in your face.

Helium

WARNING: You should never deliberately inhale helium. It is an asphyxiate and can cause suffocation, even death. Never allow children or any unauthorised person to handle the cylinder or to use balloon filling equipment.
  • If transporting the cylinder by car, ensure that the vehicle is well ventilated and the cylinder is well secured.
  • Ensure cylinders are stored in well ventilated areas and away from direct heat.
  • Never open the cylinder valve without fitting an inflator nozzle first. Then proceed to open the valve slowly.
  • Always wear eye protection.
  • Inflating balloons, always point the balloon and inflator nozzle away from you.
  • Remember to close the cylinder valve after use.
  • Always use a trolley to move large cylinders - even over a short distance. Never try to move them alone. If a trolley is unavailable, enlist the help of others to help you move the cylinder.
  • In use, fasten the cylinder in an upright position to a secure support. Cylinders can cause serious injury if they fall over or roll onto you.
  • Never use equipment which may be damaged. Under no circumstances attempt to repair any item of equipment. Call us if in doubt.

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